Refunds and Cancellations Policy
Effective Date: 30-01-2025
At Nidhinsrn Training ("Website"), we are committed to providing high-quality learning experiences. This Refunds and Cancellations Policy outlines the terms for requesting refunds and canceling services. By using our Website, you agree to these terms.
1. Refund Eligibility
- Course Purchase: Refund requests must be submitted within [Insert Timeframe, e.g., 7 days] of purchase and before accessing more than 20% of the course content.
- Subscription Plans: Refund requests must be submitted within [Insert Timeframe, e.g., 14 days] of the initial subscription payment.
- Technical Issues: Refunds may be provided if technical issues prevent access to the purchased content, and the issue cannot be resolved within a reasonable timeframe.
2. Non-Refundable Cases
- Completion of the course or access to more than 20% of the course content.
- Failure to cancel subscriptions before the renewal date.
- Change of mind after purchase.
- Non-use of the purchased services.
- Ineligibility for a course or program.
3. Refund Process
To request a refund, follow these steps:
- Contact us at [Insert Support Email] with the subject "Refund Request."
- Include your order details, such as the purchase date, course name, and reason for the refund.
- Refund requests will be reviewed within [Insert Timeframe, e.g., 5-7 business days].
- Approved refunds will be processed within [Insert Timeframe, e.g., 10 business days] to the original payment method.
4. Cancellations
a. Subscription Cancellations:
- Subscriptions can be canceled at any time through your account settings.
- Cancellations apply to the next billing cycle. No partial refunds will be provided for the current billing cycle.
b. Course Cancellations:
- Single-course purchases cannot be canceled once the course has been accessed or downloaded.
5. Changes to Courses or Subscriptions
Nidhinsrn Training reserves the right to modify or discontinue courses and services. If significant changes occur:
- You may be eligible for a refund if the service no longer aligns with its original description.
6. Contact Us
For refund or cancellation inquiries, contact us at:
- Email: nithinmadhanan@gmail.com
- Phone: +91 8089943742
- Address: 3rd floor, Safa Trade Centre, near Railway Station, opp. M.T. Seminary School, Chalukunnu, Kottayam, Kerala 686001, India
Last Updated: 30-01-2025